TY - BOOK AU - Churchill,Gilbert A. AU - Peter,J.Paul TI - Marketing: creating value for customers SN - 0-256-12539-2 AV - HF 5415 .C48 1998 PY - 1998/// CY - Boston PB - Irwin/McGraw Hill KW - Marketing commmunication KW - Customer and Marketing KW - Consumer value N1 - Includes bibliographical references and indexes ER -