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1.
Benchmarking : a tool for continuous improvement / Kathleen H.J. Leibfried and C.J. McNair by Series: The Coopers & Lybrand performance solutions series
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : HarperBusiness, 1992
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 58.95 .M36 1992.

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2.
The change agents' handbook : a survival guide for quality improvement champions / David W. Hutton. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQC Quality Press, 1994
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 58.8 .H88 1994.

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3.
The TQM transformation : a model for organizational change / edited by John Persico, Jr. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: White Plains, N.Y. : Quality Resources, 1992
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 62.15 .T78 1992.

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4.
Fourth generation management : the new business consciousness / Brian L. Joiner in collaboration with Sue Reynard ; with contributions from Yukihiro Ando ... [et al.]. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, 1994
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Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 62.15 .J65 1994.

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