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	1.	Decision support systems / S. V, Janakiraman and K. Sarukesi by Janakiraman, S. V Sarukesi, K [Joint author] Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Prentice Hall of India, 2007 Online access: Click here to access online Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HD30.J36 2006. Informatics and Virtual Education Library Collection (4)Call number: HD 30.J213 2007, ... Place hold Add to cart (remove)
	2.	No cover image available Building a world-class inbound call center / by William Durr. by Durr, William Material type: Text; Format: print ; Literary form: Not fiction Publication details: [S.l.] : William Durr & TeleProfessional, inc., 1996 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HE 8788 .D87 1996. Place hold Add to cart (remove)
	3.	Built to last : successful habits of visionary companies / James C. Collins, Jerry I. Porras. by Collins, James C. (James Charles), 1958- Porras, Jerry I Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : HarperBusiness, c1994 Online access: Publisher description Contributor biographical information Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5386 .C735 1994. Place hold Add to cart (remove)
	4.	Customer relationship management : making hard decisions with soft numbers / Jon Anton. by Anton, Jon Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Prentice Hall, c1996 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.5 .A58 1996. Place hold Add to cart (remove)
	5.	The PDMA toolbook for new product development / Paul Belliveau, Abbie Griffin, Stephen Somermeyer (eds). by Belliveau, Paul Griffin, Abbie Somermeyer, Stephen Product Development & Management Association Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York John Wiley & Sons, Inc. 2002 Other title: PDMA toolbook Online access: Contributor biographical information Publisher description Table of contents Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.153 .P355 2002. Place hold Add to cart (remove)
	6.	The manager's guide to competitive marketing strategies / Norton Paley. by Paley, Norton Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACOM, c1989 Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF5415.13 .P32 1989. Informatics and Virtual Education Library Collection (1)Call number: HF5415.13 .P32 1989. Place hold Add to cart (remove)
	7.	Managing new-product development / Geoff Vincent. by Vincent, Geoff Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Van Nostrand Reinhold, c1989 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.153 .V56 1989. Place hold Add to cart (remove)
	8.	Strategic marketing / David W. Cravens, Nigel F. Piercy. by Cravens, David W Piercy, Nigel Series: McGraw-Hill/Irwin series in marketing Edition: 8th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : McGraw-Hill, c2006 Online access: Publisher description Table of contents only Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.135 .C72 2006. Place hold Add to cart (remove)
	9.	Solution selling : creating buyers in difficult selling markets / Michael T. Bosworth. by Bosworth, Michael T Material type: Text; Format: print ; Literary form: Not fiction Publication details: Burr Ridge, Ill. : Irwin Professional Pub., c1995 Online access: Publisher description Contributor biographical information Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5438.25 .B67 1995. Place hold Add to cart (remove)
	10.	Business marketing management : B2B / Michael D. Hutt, Thomas W. Speh. by Hutt, Michael D Speh, Thomas W Edition: 9 ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Mason, OH : Thomson South-Western, 2007 Online access: Table of contents only Publisher description Contributor biographical information Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.13 .H87 2007. Place hold Add to cart (remove)
	11.	Market driven management : prescriptions for survival in a turbulent world / B. Charles Ames & James D. Hlavacek. by Ames, B. Charles Hlavacek, James D Material type: Text; Format: print ; Literary form: Not fiction Publication details: Homewood, Ill. : Dow Jones-Irwin, c1989 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.13 .A454 1989. Place hold Add to cart (remove)
	12.	Product design and corporate strategy : managing the connection for competitive advantage / Robert Blaich & Janet Blaich. by Blaich, Robert Blaich, Janet Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York McGraw-Hill 1993 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.153 .B57 1993. Place hold Add to cart (remove)
	13.	Lean strategies for product development : achieving breakthrough performance in bringing products to market / Clifford Fiore. by Fiore, Clifford, 1960- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wisconsin ASQ Quality Press, 2003 Online access: Table of contents Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.153 .F4 2003. Place hold Add to cart (remove)
	14.	Discovering the soul of service : the nine drivers of sustainable business success / Leonard L. Berry. by Berry, Leonard L, 1942- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, NY : Free Press, c1999 Online access: Contributor biographical information Sample text Publisher description Table of contents only Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.5 .B478 1999. Place hold Add to cart (remove)
	15.	The experience economy : work is theatre & every business a stage / B. Joseph Pine II, James H. Gilmore. by Pine, B. Joseph Gilmore, James H, 1959- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Harvard Business School Press 1999 Online access: Table of contents Contributor biographical information Publisher description Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.15 .P56 1999. Place hold Add to cart (remove)
	16.	New product success stories : lessons from leading innovators / [edited by] Robert J. Thomas. by Thomas, Robert J, 1944- Series: New directions in business Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : John Wiley, c1995 Online access: Contributor biographical information Publisher description Table of Contents Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415 .N3917 1995. Place hold Add to cart (remove)
	17.	Market driven strategy : processes for creating value / George S. Day. by Day, George S Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : London : Free Press ; Collier Macmillan, c1990 Online access: Contributor biographical information Publisher description Table of contents only Sample text Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.13 .D368 1990. Place hold Add to cart (remove)
	18.	New product development : strategies for supplier integration / Robert M. Monczka, Robert B. Handfield, Thomas V. Scannell, Gary L. Ragatz and David J. Frayer by Monczka, Robert M. ... [et al.] Monczka, Robert M Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. ASQ Quality Press 2000 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.153 .N475 2000. Place hold Add to cart (remove)
	19.	Marketing 2000 and beyond / William Lazer ...[et al] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago, Illinois : American Marketing Association, 1990 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF 5415.13 .M34 1990. Place hold Add to cart (remove)
	20.	Introduction to information systems / James A. O'Brien, George M. Marakas. by O'Brien, James A, 1936- Marakas, George M Edition: 13th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, c2007 Online access: Table of contents only Publisher description Contributor biographical information Availability: Items available for loan: Informatics and Virtual Education Library Collection (3)Call number: HF5548.2 .O23 2007, ... Place hold Add to cart (remove)

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