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1.
Net worth: shaping markets when customers make the rules / John Hagel III, Marc Singer by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston: Harvard Business School Press, 1999
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.124 .H34 1999.

2.
The experience economy : work is theatre & every business a stage / B. Joseph Pine II & James H. Gilmore. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston: Harvard Business School Press, 1999
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF 5415.15 .P56 1999.

3.
Total access: giving customers what they want in an anytime, anywhere world / by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston: Harvard Business School Press, 2002
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF 5415.5 .M38 2002.

4.
The Marketing information revolution / Robert C. Blattberg, Rashi Glazer, John D.C. Li [Ed.] by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston: Harvard Business School Press, 1994
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF 5415.125 .M37 1994.

5.
Seeking customers / Benson P. Shapiro and John J. Sviokla by Series: The Harvard business review book series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston: Harvard business review book, 1993
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF 5438.25 .S44 1993.

6.
Marketing moves : a new approach to profits, growth, and renewal / Philip Kotler, Dipak C. Jain, Suvit Maesincee. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston, Mass. : Harvard Business School Press, c2002
Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF5415 .K6313 2002.

7.
Net gain: expanding markets through virtual communities / John Hagel III and Arthur G. Armstrong by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston: Harvard Business School Press, 1997
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.1265 .H34 1997.

8.
Out of the box : strategies for achieving profits today and growth tomorrow through web services / John Hagel III by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston, Massachusetts : Harvard Business School Press, 2002
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5548.32 .H34 2002.

9.
Competitive advantage through people : unleashing the power of the work force / Jeffrey Pfeffer. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston: Harvard Business School Press, 1994
Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF5549.2.U5 P5 1994. Informatics and Virtual Education Library Collection (1)Call number: HF5549.2.P44 1994.

10.
The knowing-doing gap : how smart companies turn knowledge into action / Jeffrey Pfeffer, Robert I. Sutton. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston, Mass. : Harvard Business School Press, 2000
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD30.2.P48 1999.

11.
Harvard business review on the business value of IT. by Series: Harvard business review paperback series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston: Harvard Business School Press 1999
Other title:
  • Business value of IT
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD30.2 .H37 1999.

12.
Every manager's guide to information technology : a glossary of key terms and concepts for today's business leader / Peter G.W. Keen. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : Harvard Business School Press 1995
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 30.2 .K43 1994.

13.
The development factory : unlocking the potential of process innovation / Gary P. Pisano by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : Harvard Business School Press, 1997
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HC 79.T4P57 1997.

14.
Evolve! : succeeding in the digital culture of tomorrow / Rosabeth Moss Kanter. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston, Mass : Harvard Business School Press 2001
Other title:
  • E-volve!
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HC 79 .I55K35 2001.

15.
Cultivating communities of practice : a guide to managing knowledge / Etienne Wenger, Richard McDermott, William Snyder. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston: Harvard Business School Press, 2002
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 30.2 .W46 2002.
Lists:

16.
Costing the earth : the challenge for governments, the opportunities for business / Frances Cairncross. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : Harvard Business School Press 1992
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HC 79 .E5C27 1992.

17.
Information rules : a strategic guide to the network economy / Carl Shapiro and Hal R. Varian. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : Harvard Business School Press 1999
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HC 79 .I55S53 1999.

18.
Mission critical : realizing the promise of enterprise systems / Thomas H. Davenport. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston: Harvard Business School Press, 2000
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 30.213 .D38 2000.

19.
High flyers : developing the next generation of leaders / Morgan W. McCall, Jr. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston, Massachusetts: Harvard Business School Press, 1998
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 30.4 .M42 1998.

20.
Differences that work : organizational excellence through diversity / Mary C. Gentile (Ed.) by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston: Harvard Business School Pub., 1994
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 58.9 .D54 1994.

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