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Mastering: customer relations/ Roger I. Cartwright by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: New York : Palgrave Macmillan, 2000
Availability: Items available for loan: Business, Economics and Law Library Collection (2)Call number: HD58.7.C37 2000, ... Items available for reference: Business, Economics and Law Library Collection: Not For Loan (1)Call number: HD58.7.C37 2000.
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111.
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Foundations of marketing / William M. Pride and O. C. Ferrell by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Boston : Houghton Mifflin Company, 2004
Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF5415 .P75 2004.
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112.
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Industrial marketing / P. K. Ghosh by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Oxford : Oxford University Press, 2006
Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF 5415.1263 .G46 2006. Items available for reference: Business, Economics and Law Library Collection: Not For Loan (1)Call number: HF 5415.1263 .G46 2006.
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113.
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114.
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E-commerce : an Indian perspectives / P. T. Joseph by
Edition: 2nd ed. Eastern economy edition
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: New Delhi: Prentice hall of India, 2005
Availability: Items available for loan: Business, Economics and Law Library Collection (4)Call number: HF 5548.32 .J67 2005, ...
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115.
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118.
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Best practices in customer service / Ron Zemke by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: New York: AMACOM, 1998
Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF 5415.5 .B47 1998.
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119.
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