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21.
Customer satisfaction and surveryed building plots allocation process : the case of Nkuhungu and Kisasa municipality / Justusi Mfungo Maendeka by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Dodoma: The University of Dodoma, 2013
Availability: Items available for reference: Business, Economics and Law Library Collection: Not For Loan (3)Call number: DIS HF 5415.5 .M34 2013, ...

22.
an analysis of service quality perspectives and customer satisfactions in commercial banks : a case study commercial banks head quaters / Mvita Suleiman Salum by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Dodoma: University of Dodoma, 2013
Availability: Items available for reference: Business, Economics and Law Library Collection: Not For Loan (3)Call number: DIS HF 5415.5 .S25 2013, ...

23.
An assessment of customer satisfaction with banking services : the case of CRDB bank Dodoma / Chabu Elius Mishwaro by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Dodoma : The university of Dodoma 2013
Availability: Items available for reference: Business, Economics and Law Library Collection: Not For Loan (3)Call number: DIS HF 5415.5 .M57 2013, ...

24.
Impact of customer satisfaction to the growth of customer base in Tanzania telecommunications company limited (TTCL) : Case study of Dodoma region / Sikitu Mwanakate by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Dodoma: University of Dodoma, 2013
Availability: Items available for reference: Business, Economics and Law Library Collection: Not For Loan (4)Call number: DISHF 5415.335 .M 93, ...

25.
Customer satisfactionwith car insurance delivery in Tanzania : A case of Dodoma urban / Franko Liwa by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Dodoma: The university of Dodoma. 2013
Availability: Items available for reference: Business, Economics and Law Library Collection: Not For Loan (4)Call number: DIS HG 9970.4 .D63L59 2013, ...

26.
Customer satisfaction on technology based services in commercial banks in Dodoma municipality / Eva Alexander Mavere by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Dodoma: The university of Dodoma, 2013
Availability: Items available for reference: Business, Economics and Law Library Collection: Not For Loan (3)Call number: DIS HG 1616 .C87M38 2013, ...

27.
Usage and challenges facing ATMS in Tanzania ; The case of Dodoma banks / Erick Lawi Mafuru by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Dodoma: The university of Dodoma, 2011
Availability: Items available for reference: Business, Economics and Law Library Collection: Not For Loan (2)Call number: DIS HG 1710.5 .M34 2011, ...

28.
The Relationship between employees' perceptions on customer service and customer loyalty : a case of Malaika hotel / Lilian Eurodius Bayona by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Dodoma: The University of Dodoma, 2017
Availability: Items available for reference: Business, Economics and Law Library Collection: Not For Loan (2)Call number: HF 5415.5 .B39 2017, ...

29.
The Impact of mobile banking on customer satisfaction : a case study of national microfinance bank, Arusha / Samson N. Ndaturu by
Material type: Text Text; Format: print ; Literary form: Not fiction
Availability: Items available for reference: Business, Economics and Law Library Collection: Not For Loan (2)Call number: HG 1616 .M54N33 2011, ...

30.
assessment of the factors that determine customer satisfaction with banking services: a case of NBC Kariakoo branch Dar es Salaam / Neema Christopher Makundi by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Dodoma: The University of Dodoma, 2012
Availability: Items available for reference: Humanities and Socal Sciences Library Collection: Not For Loan (2)Call number: HF 5415 .D37M35 2012, ...

31.
Employee attitudes towards organization performance : an experience of Musoma municipality / Edward B. M. Malima by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Dodoma : The university of Dodoma, 2011
Availability: Items available for reference: Business, Economics and Law Library Collection: Not For Loan (2)Call number: DIS HD 58.8 .M35 2011, ...

32.
Employee empowerment in relation to organization perfermance : A case study of Zanzibar electricty corporation / Shaaban Mwinchum Suleiman by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Dodoma : The uuniversity of Dodoma, 2011
Availability: Items available for reference: Business, Economics and Law Library Collection: Not For Loan (2)Call number: DIS HD 50.5 .S85 2011, ...

33.
Industrial marketing / P. K. Ghosh by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxford : Oxford University Press, 2006
Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF 5415.1263 .G46 2006. Items available for reference: Business, Economics and Law Library Collection: Not For Loan (1)Call number: HF 5415.1263 .G46 2006.

34.
Mobile phone money transfer services, usage and customer satisfaction in Dodoma urban / Ngilingwa Eston by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Dodoma: The University of Dodoma, 2012
Availability: Items available for reference: Humanities and Socal Sciences Library Collection: Not For Loan (2)Call number: HF5548.34 .D63E88 2012, ...

35.
The influence of Customer relationship management on customer satisfaction: a case of selected restaurants in Dodoma city/ by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Dodoma.; University of Dodoma, 2019
Availability: Items available for reference: Business, Economics and Law Library Collection: Not For Loan (4)Call number: HF5415.5 .D63K84 2019, ...

36.
effects of business to business relationship on customer satisfaction loyalty: a case national health insurance fund in dodoma city by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Dodoma: university of dodoma. 2020
Availability: Items available for reference: Business, Economics and Law Library Collection: Not For Loan (3)Call number: HF 5415.5 .Y34 2020, ...

37.
The Assessment of Customer Satisfaction on Alternative Banking Channels in Dodoma city. Neema Malisa by
Material type: Text Text; Format: print
Publication details: Tanzania: The university of Dodoma. 2020
Availability: Items available for reference: Business, Economics and Law Library Collection: Not For Loan (4)Call number: HG 2974 .D63 M35 2020, ...

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