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	1.	The knowing-doing gap : how smart companies turn knowledge into action / Jeffrey Pfeffer, Robert I. Sutton. by Pfeffer, Jeffrey Sutton, Robert I Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business School Press, 2000 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD30.2.P48 1999. Place hold Add to cart (remove)
	2.	Quality: the myth and the magic / Cynthia Lane Westland. by Westland, Cynthia Lane, 1953- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wisconsin : ASQC Quality Press, 1990 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD58.9 .W47 1990. Place hold Add to cart (remove)
	3.	The benchmarking workbook : adapting best practices for performance improvement / Gregory H. Watson by Watson, Gregory H O'Dell, Carla Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cambridge: Productivity Press, 1992 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 58.9 .W37 1992. Place hold Add to cart (remove)
	4.	Managing for excellence : a systematic and holistic analysis of the process of quality and productivity improvement / John Stitt by Stitt, John, 1947- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee: Quality Press, 1990 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 58.9 .S85 1990. Place hold Add to cart (remove)
	5.	American samurai : warrior for the coming dark ages of American business / William Lareau. by Lareau, William Material type: Text; Format: print ; Literary form: Not fiction Publication details: Clinton, New Jersey: New Win Pub., 1991 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 58.9 .L37 1991. Place hold Add to cart (remove)
	6.	Differences that work : organizational excellence through diversity / Mary C. Gentile (Ed.) by Gentile, Mary C Thomas, Roosevelt R Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston: Harvard Business School Pub., 1994 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 58.9 .D54 1994. Place hold Add to cart (remove)
	7.	Building a chain of customers : linking business functions to create the world class company / Richard J. Schonberger. by Schonberger, Richard Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York: The free press, 1990 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 58.9 .S34 1990. Place hold Add to cart (remove)
	8.	World of invention / Bridget Travers, editor ; Jeffrey Muhr, assistant editor. by Travers, Bridget Muhr, Jeffrey Material type: Text; Format: print ; Nature of contents: ; Literary form: Not fiction Publication details: Detroit: Gale Research, 1994 Availability: Items available for reference: Informatics and Virtual Education Library Collection: Not For Loan (1)Call number: T15 .W67 1994. Add to cart (remove)
	9.	World of invention / Bridget Travers, editor ; Jeffrey Muhr, assistant editor. by Travers, Bridget Muhr, Jeffrey Material type: Text; Format: print ; Nature of contents: ; Literary form: Not fiction Publication details: Detroit: Gale Research, 1994 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: T 15 .W82 1994. Place hold Add to cart (remove)

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