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1.
Competing globally through customer value : the management of strategic suprasystems / edited by Michael J. Stahl and Gregory M. Bounds. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Quorum Books, 1991
Availability: Items available for loan: Education Library Collection (1)Call number: HD 30.28 .C647 1991. Items available for reference: Education Library Collection: Not For Loan (1)Call number: HD 30.28 .C647 1991.

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2.
Creating value for customers : designing and implementing a total corporate strategy / William A. Band by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: John Wiley & Sons, 1991
Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF 5415.5 .B36 1991.

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