Building a world-class inbound call center / by William Durr.

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Material type: Text

TextPublication details: [S.l.] : William Durr & TeleProfessional, inc., 1996.Description: ix, 145 p. : ill. ; 23 cmSubject(s):

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Books	Informatics and Virtual Education Library Collection General Collection	Non-fiction	HE 8788 .D87 1996 (Browse shelf(Opens below))	C.1	Available		549

Includes index.

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