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1.
The TQM transformation : a model for organizational change / John Persico,(ed) by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: White Plains, N.Y. : Quality Resources, 1992
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 62.15 .T78 1992.

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2.
Implementing quality with a customer focus / David N. Griffiths by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: Quality Resources, 1990
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 9581 .A2G75 1990.

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3.
Winning with quality: the FPL story / John J. Hudiburg by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: N.ew York: Quality Resources, 1991
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: TK24 .F6H83 1991.

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4.
Healthcare redesign tools and techniques by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Newyork Quality resources 1997
Availability: Items available for loan: Health Sciences Library Collection (1)Call number: RA971 L319.

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