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1.
Building a chain of customers : linking business functions to create the world class company / Richard J. Schonberger. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Collier Macmillan Publishers, 1990
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Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 58.9 .S36 1990.

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2.
World class manufacturing : the lessons of simplicity applied / Richard J. Schonberger. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: Collier Macmillan, Free Press, 1986
Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HD31 .S36 1986.

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