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1.
The five pillars of TQM : how to make total quality management work for you / Bill Creech. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Truman Talley Books/Dutton, c1994
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD62.15 .C74 1994.

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2.
7 survival skills for a reengineered world / William N. Yeomans. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Dutton, 1996
Other title:
  • Seven survival skills for a reengineered world
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF 5381 .Y46 1996.

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