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1.
The customer comes second : and other secrets of exceptional service / Hal F. Rosenbluth and Diane McFerrin Peters. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Morrow, c1992
Availability: Items available for loan: Education Library Collection (1)Call number: G154 .R67 1992.

2.
The customer comes second : and other secrets of exceptional service / Hal F. Rosenbluth and Diane McFerrin Peters. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Morrow, 1992
Availability: Items available for loan: Education Library Collection (1)Call number: G 154 .R67 1992.

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