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Customer centered Six Sigma : linking customers, process improvement, and financial results / Earl Naumann and Steven H. Hoisington.

By: Contributor(s): Material type: TextTextPublication details: Milwaukee, Wis. : ASQ Quality Press, c2001.Description: xx, 340 p. : ill. ; 26 cmISBN:
  • 0873894901 (alk. paper)
Subject(s): DDC classification:
  • 658.8/12 21
LOC classification:
  • HF5415.5 .N327 2001
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Item type Current library Call number Status Date due Barcode
Books Books Informatics and Virtual Education Library Collection General Collection HF5415.5 .N327 2001 (Browse shelf(Opens below)) Available 646

Includes bibliographical references (p. 333-334) and index.

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