| 000 | 00706cam a2200229 a 4500 | ||
|---|---|---|---|
| 999 |
_c18068 _d18068 |
||
| 001 | 11829515 | ||
| 005 | 20230309101750.0 | ||
| 008 | 991101s1999 flua b 001 0 eng | ||
| 010 | _a 99462632 | ||
| 020 | _a157444266X | ||
| 050 | 0 | 0 |
_aHD 62.15 _b.R67 1999 |
| 100 | 1 |
_aRoss, Joel E. _96287 |
|
| 245 | 1 | 0 |
_aTotal quality management : _btext, cases, and readings / _cJoel E. Ross with contributions by Susan Perry |
| 250 | _a3rd ed. | ||
| 260 |
_aLondon : _bSt. Lucie Press, _c1999 |
||
| 300 |
_axv, 550 p. : _bill. ; _c23 cm. |
||
| 504 | _aIncludes index | ||
| 650 | 0 |
_a management _941149 |
|
| 650 | 0 |
_aQuality management _941150 |
|
| 700 |
_aPerry, Susan _eContributer _974644 |
||
| 942 |
_2lcc _cBK |
||