| 000 | 00664cam a2200229 a 4500 | ||
|---|---|---|---|
| 001 | 547993 | ||
| 005 | 20240715123929.0 | ||
| 008 | 880415s1989 nyu b 001 0 eng | ||
| 010 | _a 88014898 | ||
| 020 | _a0-471-62428-4 | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 050 | 0 | 0 |
_aHF5415.5 _b.L37 1989 |
| 100 | 1 |
_aLash, Linda M. _91601 |
|
| 245 | 1 | 4 |
_aThe complete guide to customer service / _cLinda M. Lash. |
| 260 |
_aNew York: _bWiley, _c1989 |
||
| 300 |
_axvii, 216 p. : _c24 cm. |
||
| 500 | _aIncludes index. | ||
| 504 | _aBibliography: p. 208-209. | ||
| 650 | 0 |
_aCustomer services. _91602 |
|
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
||
| 942 |
_2lcc _cBK |
||
| 999 |
_c1905 _d1905 |
||