| 000 | 00622nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 150331s9999 xx 000 0 und d | ||
| 020 | _a0-684-86467-3 | ||
| 050 |
_aHF5415.13 _b.D39 1999 |
||
| 100 |
_aDay, George S. _963915 |
||
| 245 |
_aThe market driven organization: _bunderstanding, attracting, and keeping valuable customers / _cGeorge S. Day |
||
| 260 |
_aNew York: _b The Free Press, _c1999 |
||
| 300 |
_axii, 285 p. : _bill. ; _c24 cm. |
||
| 650 |
_aMarketing-management _963657 |
||
| 650 |
_aSales management _911909 |
||
| 650 | _aCustomer satisfaction | ||
| 650 |
_aCustomer relation _9107671 |
||
| 942 |
_2lcc _cBK |
||
| 999 |
_c1960 _d1960 |
||