000 00878cam a2200241 a 4500
999 _c19944
_d19944
008 970728s1998 maua 001 0 eng
020 _a1-55850-725-6
050 0 0 _aHF 5438.25
_b.S74 1998
100 1 _aStephens, Nancy J.
_945502
_eauthor
245 1 0 _aStreetwise customer-focused selling :
_bUnderstanding customer needs, building trust and delivering solutions the smarter path to sales success /
_cNancy J. Stephens
260 _aHolbrook:
_bAdams Media Corporation,
_c1997
300 _axviii, 388 p.:
_bill.;
_c23 cm.
500 _aIncludes index
650 0 _aSelling
_911854
650 0 _aCustomer services
_945503
650 0 _aConsumer satisfaction
_945504
650 0 _aTime management
_981294
650 0 _aSales Coach
_981295
650 0 _aPre-call planning
_981296
700 1 _aAdams, Bob
_945505
_eauthor
856 _awww.businesstown.com
942 _2lcc
_cBK