| 000 | 00728cam a22002294a 4500 | ||
|---|---|---|---|
| 999 |
_c19953 _d19953 |
||
| 001 | 12840435 | ||
| 005 | 20230312152815.0 | ||
| 008 | 020702s2004 maua b 001 0 eng | ||
| 010 | _a 2002109348 | ||
| 020 | _a0618260455 | ||
| 050 | 0 | 0 |
_aHF5438.25 _b.A53 2004 |
| 100 | 1 |
_aAnderson, Rolph E. _945521 |
|
| 245 | 1 | 0 |
_aPersonal selling : _bachieving customer satisfaction and loyalty / _cRolph E. Anderson, Alan J. Dubinsky. |
| 260 |
_aBoston : _bHoughton Mifflin, _cc2004. |
||
| 300 |
_axxii, 504 p. : _bill. ; _c27 cm. |
||
| 504 | _aIncludes indexes. | ||
| 650 | 0 |
_aSelling _911854 |
|
| 650 | 0 |
_aPersonal selling _913421 |
|
| 650 | 0 |
_aCustomer satisfication _931325 |
|
| 700 | 1 |
_aDubinsky, Alan J. _945522 |
|
| 942 |
_2lcc _cBK |
||