000 01035cam a2200277 a 4500
999 _c2362
_d2362
001 3442683
005 20210611130841.0
008 911003s1991 maua b 001 0 eng
010 _a 91202046
020 _a0874251575
040 _aDLC
_cDLC
_dDLC
050 0 0 _aHD 62.15
_b.C36 1991
082 0 0 _a658.5/62
_220
100 1 _aCaroselli, Marlene.
_9603
245 1 0 _aTotal quality transformations :
_boptimizing missions, methods, and management /
_cby Marlene Caroselli ; interviews with Philip B. Crosby ... [et al.].
260 _aAmherst, Mass. :
_bHuman Resource Development Press,
_c1991.
300 _ax, 317 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references and index.
650 0 _a Quality management.
_9570
650 0 _aQuality
_972951
650 0 _aManagement.
_995482
700 1 _aCrosby, Philip B.
_9604
906 _a7
_bcbc
_corignew
_d2
_encip
_f19
_gy-gencatlg
942 _2lcc
_cBK