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008 | 911003s1991 maua b 001 0 eng | ||
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020 | _a0874251575 | ||
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_aDLC _cDLC _dDLC |
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050 | 0 | 0 |
_aHD 62.15 _b.C36 1991 |
082 | 0 | 0 |
_a658.5/62 _220 |
100 | 1 |
_aCaroselli, Marlene. _9603 |
|
245 | 1 | 0 |
_aTotal quality transformations : _boptimizing missions, methods, and management / _cby Marlene Caroselli ; interviews with Philip B. Crosby ... [et al.]. |
260 |
_aAmherst, Mass. : _bHuman Resource Development Press, _c1991. |
||
300 |
_ax, 317 p. : _bill. ; _c24 cm. |
||
504 | _aIncludes bibliographical references and index. | ||
650 | 0 |
_a Quality management. _9570 |
|
650 | 0 |
_aQuality _972951 |
|
650 | 0 |
_aManagement. _995482 |
|
700 | 1 |
_aCrosby, Philip B. _9604 |
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