000 | 00914nam a22002417a 4500 | ||
---|---|---|---|
999 |
_c24417 _d24417 |
||
008 | 160429b xxu||||| |||| 00| 0 eng d | ||
050 |
_aDIS HG 1616 _b.M64 2016 |
||
100 |
_aSalum, Mohamed Mohamed _d2016 _954647 |
||
245 |
_aFactors iInfluencing customer loyatly in the banking industry : _bThe case of NMB Dodoma / _cMohamed Mohamed Salum |
||
260 |
_aDodoma: _bThe University of Dadoma, _c2014 |
||
300 |
_axi, 74 p. : _bill.; _c30 cm. |
||
500 | _aIncludes references | ||
650 |
_aCustomer loyalty _920130 _zDodoma |
||
650 |
_aNational Microfinance Bank _965735 _zDodoma |
||
650 |
_aBanking industry _965736 _zDodoma |
||
650 |
_aCustomer satisfaction _zDodoma _964934 |
||
650 |
_aResearch design _zDodoma _973317 |
||
650 |
_aSampling _zDodoma _979793 |
||
650 |
_aData collection _zDodoma _979794 |
||
650 |
_aData analysis _zDodoma _979795 |
||
650 |
_aEthics _zDodoma _979796 |
||
942 |
_2lcc _cDIS |