000			01125nam a22002777a 4500
999			_c28485 _d28485
008			180222b xxu||||| |||| 00| 0 eng d
050			_aDIS HG 1616 _b.C87F85 2014
100			_aFulla, Juliana _965167
245			_aDeterminants of customers retention in micro finance institutions : _ba case study of FINCA Dodoma region / _cJuliana Fulla
260			_aDodima : _bThe university of Dodoma, _c2014
300			_axiii, 84 p : _bill. (charts and graphs) ; _c30 cm.
500			_aIncludes references
650			_aCustomer retention _964802 _zDodoma
650			_aMicro-finance clients _965168 _zDodoma
650			_aCustomer services _965169 _zDodoma
650			_aFoundation for International Community Assistant _zDododma _965178
650			_aResearch design _zDodoma _973317
650			_aSampling design _zDodoma _980103
650			_aPrimary data _zDodoma _980104
650			_aSecondary data _zDodoma _980105
650			_aData collection methods _zDodoma _973272
650			_aData processing _zDodoma _980106
650			_aData analysis _zDodoma _980107
650			_aData presentation _zDodoma _980108
942			_2lcc _cDIS