| 000 | 00891nam a22002177a 4500 | ||
|---|---|---|---|
| 999 |
_c28650 _d28650 |
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| 008 | 180305b xxu||||| |||| 00| 0 eng d | ||
| 050 |
_aDIS HF 5415.5 _b.S25 2013 |
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| 100 |
_aSalum, Mvita Suleiman _965577 |
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| 245 |
_aan analysis of service quality perspectives and customer satisfactions in commercial banks : _ba case study commercial banks head quaters / _cMvita Suleiman Salum |
||
| 260 |
_aDodoma: _bUniversity of Dodoma, _c2013 |
||
| 300 |
_axi, 75 p. : _bill. (charts) ; _c30 cm. |
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| 650 |
_aMarketing _965578 _zDodoma |
||
| 650 |
_aBanking sector _981782 _zDodoma |
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| 650 |
_aBanking _981783 _zDodoma |
||
| 650 |
_aFinancial services _981784 _zDodoma |
||
| 650 |
_aCommercial banks head quarters _981785 _zDodoma |
||
| 650 |
_aCustomer satisfaction _965579 _zDodoma |
||
| 650 |
_aCustomer relations _965580 _zDodoma |
||
| 650 |
_aServices quality _981786 _zDodoma |
||
| 942 |
_2lcc _cDIS |
||