| 000 | 00864nam a22002297a 4500 | ||
|---|---|---|---|
| 999 |
_c28652 _d28652 |
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| 008 | 180305b xxu||||| |||| 00| 0 eng d | ||
| 050 |
_aDIS HF 5415.5 _b.M57 2013 |
||
| 100 |
_aMishwaro, Chabu Elius _965582 |
||
| 245 |
_aAn assessment of customer satisfaction with banking services : _bthe case of CRDB bank Dodoma / _cChabu Elius Mishwaro |
||
| 260 |
_aDodoma : _bThe university of Dodoma _c2013 |
||
| 300 |
_axiii, 90 p. : _bill. ; _c30 cm. |
||
| 650 |
_aMarketing _965583 _zDodoma |
||
| 650 |
_aCustomer satisfaction _zDodoma _965584 |
||
| 650 |
_aCustomer services _zDodoma _980372 |
||
| 650 |
_aCooperative _965585 _zDodoma |
||
| 650 |
_aRural development bank _zDodoma _980373 |
||
| 650 |
_aPrice _zDodoma _980374 |
||
| 650 |
_aReputation _zDodoma _980375 |
||
| 650 |
_aAdvertising _zDodoma _980376 |
||
| 650 |
_aSwitching cost _zDodoma _980377 |
||
| 942 |
_2lcc _cDIS |
||