| 000 | 01203cam a22003254a 4500 | ||
|---|---|---|---|
| 999 |
_c31526 _d31526 |
||
| 001 | 15871818 | ||
| 005 | 20230307123150.0 | ||
| 008 | 090818s2009 ii a b 001 0 eng | ||
| 010 | _a 2009281031 | ||
| 020 | _a978095689082 | ||
| 020 | _a019568908-9 | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 050 | 0 | 0 |
_aHD9987 _b.J38 2009 |
| 082 | 0 | 0 |
_a658 _222 |
| 100 | 1 |
_aJauhari, Vinnie _978576 |
|
| 245 | 1 | 0 |
_aServices : _bmarketing, operations, and management / _cVinnie Jauhari, Kirti Dutta. |
| 260 |
_aNew Delhi : _bOxford University Press, _c2009 |
||
| 300 |
_axv, 584 p. : _bill.; _c24 cm |
||
| 490 | 0 | _aOxford higher education | |
| 500 | _aIncludes select references and index | ||
| 650 | 0 |
_aService industries _978577 |
|
| 650 | 0 |
_aService industries _xManagement _92326 |
|
| 650 | 0 |
_aIndian industry _978578 |
|
| 650 | 0 |
_aTechnology _978579 |
|
| 700 | 1 |
_aDutta, Kirti _eJoint author _978584 |
|
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0916/2009281031-d.html _awww.oup.com |
| 906 |
_a7 _bcbc _corigres _d2 _encip _f20 _gy-gencatlg |
||
| 942 |
_2lcc _cBK |
||