| 000 | 00651cam a22002177a 4500 | ||
|---|---|---|---|
| 001 | 17398387 | ||
| 005 | 20240816094341.0 | ||
| 008 | 120723s2012 oru 000 0 eng d | ||
| 010 | _a 2012945053 | ||
| 020 | _a0887305415 | ||
| 035 | _a(OCoLC)ocn794706813 | ||
| 042 | _alccopycat | ||
| 050 | 0 | 0 |
_aHF 5415.5 _b.A42 1992 |
| 100 | 1 |
_aAlbrecht, Karl _983794 |
|
| 245 | 1 | 4 |
_aThe only thing that matters : _bbringing the power of the customer into the center of your business/ _cKarl Albrecht |
| 260 |
_aNew York: _bHarper Business, _c1992 |
||
| 300 |
_a234 p. : _bill. ; _c24 cm. |
||
| 650 | 0 | _aCustomer | |
| 650 | 0 |
_aPower _974561 |
|
| 942 |
_2lcc _cBK |
||
| 999 |
_c39241 _d39241 |
||