Griffiths, David N., 1935-
Implementing quality with a customer focus / David N. Griffiths. - Milwaukee, Wis. : White Plains, N.Y. : Quality Press ; Quality Resources, c1990. - xii, 210 p. : ill. ; 23 cm.
Includes bibliographical references (p. 185-188) and index.
0873891104 (Quality Press) 052791648X (Quality Resources)
90020987
Gas industry--Management--Case studies.
Gas industry--Quality control--Case studies.
Gas industry--Customer services--Case studies.
HD9581.A2 / G75 1990
363.6/3/0688
Implementing quality with a customer focus / David N. Griffiths. - Milwaukee, Wis. : White Plains, N.Y. : Quality Press ; Quality Resources, c1990. - xii, 210 p. : ill. ; 23 cm.
Includes bibliographical references (p. 185-188) and index.
0873891104 (Quality Press) 052791648X (Quality Resources)
90020987
Gas industry--Management--Case studies.
Gas industry--Quality control--Case studies.
Gas industry--Customer services--Case studies.
HD9581.A2 / G75 1990
363.6/3/0688