Streetwise customer-focused selling :
Stephens, Nancy J.
Streetwise customer-focused selling : Understanding customer needs, building trust and delivering solutions the smarter path to sales success / Nancy J. Stephens - Holbrook: Adams Media Corporation, 1997 - xviii, 388 p.: ill.; 23 cm.
Includes index
1-55850-725-6
Selling
Customer services
Consumer satisfaction
Time management
Sales Coach
Pre-call planning
HF 5438.25 / .S74 1998
Streetwise customer-focused selling : Understanding customer needs, building trust and delivering solutions the smarter path to sales success / Nancy J. Stephens - Holbrook: Adams Media Corporation, 1997 - xviii, 388 p.: ill.; 23 cm.
Includes index
1-55850-725-6
Selling
Customer services
Consumer satisfaction
Time management
Sales Coach
Pre-call planning
HF 5438.25 / .S74 1998