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Relationship between employee retention and customer satisfaction in the banking industry in Tanzania :

Mwakasitu, Leticia

Relationship between employee retention and customer satisfaction in the banking industry in Tanzania : a case of FINCA microfinance bank / Leticia Mwakasitu - xi, 57 p. : ill. ; 30 cm.

Subjects--Topical Terms:
Banking industry--Tanzania
Micro finance institutions--Tanzania
Employee retention--Tanzania
Customer satisfaction--Tanzania
Customer interaction--Tanzania

LC Class. No.: DIS HD 8039 / .B26M83 2016

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