Relationship between employee retention and customer satisfaction in the banking industry in Tanzania : (Record no. 28636)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00708nam a22001697a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180301b xxu||||| |||| 00| 0 eng d |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | DIS HD 8039 |
| Item number | .B26M83 2016 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Mwakasitu, Leticia |
| 9 (RLIN) | 65525 |
| 245 ## - TITLE STATEMENT | |
| Title | Relationship between employee retention and customer satisfaction in the banking industry in Tanzania : |
| Remainder of title | a case of FINCA microfinance bank / |
| Statement of responsibility, etc | Leticia Mwakasitu |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xi, 57 p. : |
| Other physical details | ill. ; |
| Dimensions | 30 cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Banking industry |
| 9 (RLIN) | 64537 |
| Geographic subdivision | Tanzania |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Micro finance institutions |
| 9 (RLIN) | 65526 |
| Geographic subdivision | Tanzania |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Employee retention |
| Geographic subdivision | Tanzania |
| 9 (RLIN) | 65527 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer satisfaction |
| Geographic subdivision | Tanzania |
| 9 (RLIN) | 80136 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer interaction |
| Geographic subdivision | Tanzania |
| 9 (RLIN) | 80137 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Item type | Dissertations |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Koha item type | Price effective from |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Not For Loan | Non-fiction | Business, Economics and Law Library Collection | Business, Economics and Law Library Collection | Reference | 01/03/2018 | Legal deposit | DIS HD 8039 .B26M83 2016 | 1830456 | 01/03/2018 | C.1 | Dissertations | |||||
| Library of Congress Classification | Not For Loan | Non-fiction | Business, Economics and Law Library Collection | Business, Economics and Law Library Collection | Reference | 01/03/2018 | Legal deposit | DIS HD 8039 .B26M83 2016 | 1830457 | 01/03/2018 | C.2 | Dissertations | |||||
| Library of Congress Classification | Not For Loan | Non-fiction | Business, Economics and Law Library Collection | Business, Economics and Law Library Collection | Reference | 02/04/2020 | Legal deposit | DIS HD 8039 .B26M83 2016 | 1838689 | 02/04/2020 | C.3 | Dissertations | 02/04/2020 |