an analysis of service quality perspectives and customer satisfactions in commercial banks : (Record no. 28650)
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000 -LEADER | |
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fixed length control field | 00891nam a22002177a 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 180305b xxu||||| |||| 00| 0 eng d |
050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | DIS HF 5415.5 |
Item number | .S25 2013 |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Salum, Mvita Suleiman |
9 (RLIN) | 65577 |
245 ## - TITLE STATEMENT | |
Title | an analysis of service quality perspectives and customer satisfactions in commercial banks : |
Remainder of title | a case study commercial banks head quaters / |
Statement of responsibility, etc | Mvita Suleiman Salum |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | Dodoma: |
Name of publisher, distributor, etc | University of Dodoma, |
Date of publication, distribution, etc | 2013 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xi, 75 p. : |
Other physical details | ill. (charts) ; |
Dimensions | 30 cm. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Marketing |
9 (RLIN) | 65578 |
Geographic subdivision | Dodoma |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Banking sector |
9 (RLIN) | 81782 |
Geographic subdivision | Dodoma |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Banking |
9 (RLIN) | 81783 |
Geographic subdivision | Dodoma |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Financial services |
9 (RLIN) | 81784 |
Geographic subdivision | Dodoma |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Commercial banks head quarters |
9 (RLIN) | 81785 |
Geographic subdivision | Dodoma |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer satisfaction |
9 (RLIN) | 65579 |
Geographic subdivision | Dodoma |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer relations |
9 (RLIN) | 65580 |
Geographic subdivision | Dodoma |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Services quality |
9 (RLIN) | 81786 |
Geographic subdivision | Dodoma |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Library of Congress Classification |
Item type | Dissertations |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
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Library of Congress Classification | Not For Loan | Non-fiction | Business, Economics and Law Library Collection | Business, Economics and Law Library Collection | Reference | 05/03/2018 | Legal deposit | DIS HF 5415.5 .S25 2013 | 1830889 | 05/03/2018 | C.1 | 05/03/2018 | Dissertations | ||||
Library of Congress Classification | Not For Loan | Non-fiction | Business, Economics and Law Library Collection | Business, Economics and Law Library Collection | Reference | 05/03/2018 | Legal deposit | DIS HF 5415.5 .S25 2013 | 1830890 | 05/03/2018 | C.2 | 05/03/2018 | Dissertations | ||||
Library of Congress Classification | Not For Loan | Non-fiction | Business, Economics and Law Library Collection | Business, Economics and Law Library Collection | Reference | 18/05/2020 | Legal deposit | DIS HF 5415.5 .S25 2013 | 1840796 | 18/05/2020 | C.3 | 18/05/2020 | Dissertations |