The Relationship between customer retantion strategies and customer loyalty in the banking sector in Tanzania : (Record no. 29781)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00753nam a22001937a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180906b ||||| |||| 00| 0 eng d |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | DIS HF 5415.5 |
| Item number | .M37 2017 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Marwa, John Mwita |
| 9 (RLIN) | 68305 |
| 245 ## - TITLE STATEMENT | |
| Title | The Relationship between customer retantion strategies and customer loyalty in the banking sector in Tanzania : |
| Remainder of title | a case study of CRDBbank PLC in Dodoma municipality / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Dodoma: |
| Name of publisher, distributor, etc | The University of Dodoma, |
| Date of publication, distribution, etc | 2017 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiii, 108 p. : |
| Other physical details | ill. : |
| Dimensions | 30 cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Marketing strategy |
| 9 (RLIN) | 68306 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services |
| 9 (RLIN) | 68307 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations |
| 9 (RLIN) | 65572 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Pricing product |
| 9 (RLIN) | 99481 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Development strategy |
| 9 (RLIN) | 74335 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Technology strategy |
| 9 (RLIN) | 99482 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Item type | Dissertations |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Not For Loan | Reference | Business, Economics and Law Library Collection | Business, Economics and Law Library Collection | Reference | 10/05/2022 | DIS HF 5415.5 .M37 2017 | 1834675 | 06/09/2018 | C.1 | 06/09/2018 | Dissertations | ||||
| Library of Congress Classification | Not For Loan | Reference | Business, Economics and Law Library Collection | Business, Economics and Law Library Collection | Reference | 10/05/2022 | DIS HF 5415.5 .M37 2017 | 1834676 | 06/09/2018 | C.2 | 06/09/2018 | Dissertations | ||||
| Library of Congress Classification | Not For Loan | Reference | Business, Economics and Law Library Collection | Business, Economics and Law Library Collection | Reference | 10/05/2022 | DIS HF 5415.5 .M37 2017 | 18431378 | 10/05/2022 | C.3 | 10/05/2022 | Dissertations |