Creating customer evangelists: how loyal customers become a volunteer sales force / Ben McConnell and Jackie Huba
Material type: TextPublication details: Chicago: Dearborn Trade Publishing, 2002Description: x, 214 p. : ill. ; 23 cmISBN:- 0-7931-5561-4
- HF5415.5 .M1834 2002
Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Books | Informatics and Virtual Education Library Collection General Collection | Non-fiction | HF5415.5 .M1834 2003 (Browse shelf(Opens below)) | C.1 | Available | 584 |
Includes bibliographical references (p. 206-207) and index.
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