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Creating customer evangelists: how loyal customers become a volunteer sales force / Ben McConnell and Jackie Huba

By: Contributor(s): Material type: TextTextPublication details: Chicago: Dearborn Trade Publishing, 2002Description: x, 214 p. : ill. ; 23 cmISBN:
  • 0-7931-5561-4
Subject(s): LOC classification:
  • HF5415.5 .M1834 2002
Online resources:
List(s) this item appears in: informatics2
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Books Books Informatics and Virtual Education Library Collection General Collection Non-fiction HF5415.5 .M1834 2003 (Browse shelf(Opens below)) C.1 Available 584

Includes bibliographical references (p. 206-207) and index.

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