"Total access : giving customers what they want in an anytime, anywhere world"
Material type:
TextPublication details: "Boston, Mass."; Harvard Business School Press; c2002Description: xv,252p.: ill.; 23 cmISBN: - 1578512441
- \HF5415.5\.M3855\
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
Books
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Informatics and Virtual Education Library Collection General Collection | HF5415.5.M3855 2002 (Browse shelf(Opens below)) | Available | 504 |
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| HF5415.5 .L37 1989 The complete guide to customer service / | HF5415.5 .M1834 2003 Creating customer evangelists : | HF 5415.5 M 37 1989 Managing Quality Customer Service | HF5415.5.M3855 2002 "Total access : giving customers what they want in an anytime, anywhere world" | HF5415.5 .N327 2001 Customer centered Six Sigma : | HF5415.5 .S494 1998 Customers.com : how to create a profitable business strategy for the Internet and beyond | HF5415.5.S62 2008 Working with Microsoft Dynamics CRM 4.0 |
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