Customers' perception on services rendered by commercial banks in Tanzania : a case of CRDB bank PLC, Dodoma region / Muhumuliza Buberwa
Material type:
TextPublication details: Dodoma: The University of Dodoma, 2014Description: xiii, 75 p. : ill. ; 30 cmSubject(s): - Bank management -- Dodoma, Tanzania
- Personnel management -- Dodoma, Tanzania
- Customer service -- Dodoma, Tanzania
- Public Limited company -- Dodoma, Tanzania
- Services -- Dodoma, Tanzania
- Customer satisfaction -- Dodoma, Tanzania
- Customer retention -- Dodoma, Tanzania
- Loyalty -- Dodoma, Tanzania
- Research design -- Dodoma, Tanzania
- Sampling design -- Dodoma, Tanzania
- Data collection methods -- Dodoma, Tanzania
- Data collection procedure -- Dodoma, Tanzania
- Data analysis -- Dodoma, Tanzania
- Ethical concerns -- Dodoma, Tanzania
- DIS HG 1616 .C87B83 2014
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
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Dissertations
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Business, Economics and Law Library Collection Reference | Reference | DIS HG 1616 .C87B83 2014 (Browse shelf(Opens below)) | C.1 | Not For Loan | 1830178 | ||
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Dissertations
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Business, Economics and Law Library Collection Reference | Reference | DIS HG 1616 .C87B83 2014 (Browse shelf(Opens below)) | C.2 | Not For Loan | 1830179 | ||
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Dissertations
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Business, Economics and Law Library Collection Reference | Reference | DIS HG 1616 .C87B83 2014 (Browse shelf(Opens below)) | C.3 | Not For Loan | 1838904 |
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| DIS HG 5156.97 .D37P46 2012 Comparative analysis on listed stocks in DSE : | DIS HG 5156.97 .D37P46 2012 Comparative analysis on listed stocks in DSE : | DIS HG 1616 .C87B83 2014 Customers' perception on services rendered by commercial banks in Tanzania : | DIS HG 1616 .C87B83 2014 Customers' perception on services rendered by commercial banks in Tanzania : | DIS HG 1616 .C87B83 2014 Customers' perception on services rendered by commercial banks in Tanzania : | DIS HG 1616 .C87F85 2014 Determinants of customers retention in micro finance institutions : | DIS HG 1616 .C87F85 2014 Determinants of customers retention in micro finance institutions : |
Includes references
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