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AMA handbook for customer satisfaction / Alan Dutka.

By: Contributor(s): Material type: TextTextPublication details: Chicago, Illinois: NTC Business Books, 1994Description: viii, 231 p. : ill. ; 24 cmISBN:
  • 0844234540
Subject(s): LOC classification:
  • HF 5415.3 .D88 1994
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Books Books Informatics and Virtual Education Library Collection General Collection Non-fiction HF 5415.3 .D88 1994 (Browse shelf(Opens below)) C.1 Available 1285

At head of title: American Marketing Association.

Includes bibliographical references (p. 219-222) and index.

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