Increasing patient satisfaction : a guide for nurses / Roberta L. Messner and Susan J. Lewis
Material type:
TextPublication details: New York : Springer, 1996Description: xvi, 255 p. : 24 cmISBN: - 0826192505
- RT85.5 ,M47 1996
| Item type | Current library | Collection | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
Books
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Health Sciences Library Collection General Collection | Non-fiction | RT85.5 .M47 1996 (Browse shelf(Opens below)) | C.1 | Available | 18420618 |
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| RT85.5 .I83 1991 Issues and strategies for nursing care quality / | RT85.5 .K38 1992 Managing quality : a guide to monitoring and evaluating nursing services / | RT85.5 .K6 1993 Integrated quality management : the key to improving nursing care quality / | RT85.5 .M47 1996 Increasing patient satisfaction : a guide for nurses / | RT85.5 .M66 1999 Monitoring and evaluation in nursing / | RT85.5 .N864 1997 Nursing outcomes classification (NOC) : Iowa outcomes project / | RT85.5 .N864 2000 Nursing outcomes classification (NOC) / |
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