Results of search for 'ccl=su:"Customer"'

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	41.	Selling today : creating customer value / Gerald L. Manning and Barry L. Reece by Manning, Gerald L Reece, Barry L Edition: 9th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey : Pearson Prentice Hall, 2004 Availability: Items available for loan: Business, Economics and Law Library Collection (3)Call number: HF5438.25 .M36 2014, ... Place hold Add to cart (remove)
	42.	The call center handbook: Complete guide to starting, running, and improving your call center/ Keith Dawson by Dawson, Keith Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York: Telecom Books and Flatiron Publishing, 1998 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: T 58.6 .D39 1998. Place hold Add to cart (remove)
	43.	The service advantage : how to identify and fulfill customer needs / Karl Albrecht and Lawrence J. Bradford. by Albrecht, Karl, 1941- Bradford, Lawrence J [Joint author] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Homewood : Dow Jones-Irwin, 1990 Availability: Items available for reference: Business, Economics and Law Library Collection: Not For Loan (1)Call number: HF 5415.5 .A43 1990. Add to cart (remove)
	44.	A guide to customer service skills for the help desk professional / Donna Knapp by Knapp, Donna Material type: Text; Format: print ; Literary form: Not fiction Publication details: Australia: Thomson learning, 1999 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 9696.2 .A2K63 1999. Place hold Add to cart (remove)
	45.	Working with Microsoft Dynamics CRM 3.0 / Mike Snyder, Jim Steger. by Snyder, Mike Steger, Jim Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Prentice-Hall of India, 2006 Online access: Publisher description Contributor biographical information Availability: Items available for loan: Informatics and Virtual Education Library Collection (2)Call number: HF5415.5 .S62 2006, ... Place hold Add to cart (remove)
	46.	Agile competitors and virtual organizations : strategies for enriching the customer / Steven L. Goldman, Roger N. Nagel and Kenneth Preiss by Goldman, Steven L Nagel, Roger N Preiss, Kenneth Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Van Nostrand Reinhold, 1995 Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HD 41 .G65 1995. Place hold Add to cart (remove)
	47.	Marketing/ Geoff Lancaster by Lancaster, Geoffrey Reynolds, Paul Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Palgrave macmillan, 2004 Online access: Click here to access online Availability: Items available for loan: Business, Economics and Law Library Collection (3)Call number: HF 5415 .L36 1995, ... Place hold Add to cart (remove)
	48.	Keeping the customer satisfied: a guide to field service / William J. Trimble and Robert W. Duncan by Trimble, William J Duncan, Robert W Material type: Text; Format: print ; Literary form: Not fiction Publication details: The United States of America: ASQC quality press, 1989 Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF5415.5.T74 1989. Place hold Add to cart (remove)
	49.	Marketing / Charles W. Lamb by Lamb, Charles W [author] Hair, Joseph F [author] McDaniel, Carl [author] Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cincinnati : South-Western College Publishing, 1998 Online access: Click here to access online Click here to access online Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF 5415 .L36 1998. Place hold Add to cart (remove)
	50.	The pursuit of quality through personal change / Harry I. Forsha by Forsha, Harry I [author] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee: ASQC Quality Press, 1992 Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF 5415.5 .F67 1991. Place hold Add to cart (remove)
	51.	Permission marketing : Turning strangers into friends, and friends into customers / Seth Godin. by Godin, Seth Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Simon & Schuster, 1999 Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF 5415.55 .G63 1999. Place hold Add to cart (remove)
	52.	Recruitment and selection: a framework for success/ Dominic Cooper by Cooper, Dominic, 1954 Robertson, Ivan T, 1946 [Joint author] Tinline, Gordon [Joint author] Material type: Text; Format: print ; Literary form: Not fiction Publication details: London: Thomson, 2003 Online access: Table of contents Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF 5549.5 S38C66 2003. Place hold Add to cart (remove)
	53.	Streetwise customer-focused selling : Understanding customer needs, building trust and delivering solutions the smarter path to sales success / Nancy J. Stephens by Stephens, Nancy J [author] Adams, Bob [author] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Holbrook: Adams Media Corporation, 1997 Online access: Click here to access online Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF 5438.25 .S74 1998. Place hold Add to cart (remove)
	54.	Personal selling : achieving customer satisfaction and loyalty / Rolph E. Anderson, Alan J. Dubinsky. by Anderson, Rolph E Dubinsky, Alan J Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Houghton Mifflin, c2004 Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF5438.25 .A53 2004. Place hold Add to cart (remove)
	55.	No cover image available Factors iInfluencing customer loyatly in the banking industry : The case of NMB Dodoma / Mohamed Mohamed Salum by Salum, Mohamed Mohamed, 2016 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Dodoma: The University of Dadoma, 2014 Availability: Items available for reference: Business, Economics and Law Library Collection: Not For Loan (3)Call number: DIS HG 1616 .M64 2014, ... Add to cart (remove)
	56.	No cover image available Customers satisfaction on the usage of sim-banking in Tanzania : a case study of Dodoma urban district / Emannuel Kigu Kigunia by Kigunia, Kigu Emannuel Material type: Text; Format: print ; Literary form: Not fiction Publication details: Dodoma : The University of Dodoma, 2014 Availability: Items available for reference: Business, Economics and Law Library Collection: Not For Loan (3)Call number: HG 1616 .M54K54 2014, ... Add to cart (remove)
	57.	Mastering : the business environment / Roger I. Cartwright by Cartwright, Roger I [author] Series: Palgrave master series Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York: Palgrave, 2001 Availability: Items available for loan: Business, Economics and Law Library Collection (2)Call number: HF5351 .C37 2001, ... Place hold Add to cart (remove)
	58.	How to win & retail customers / Murori Kiunga by Kiunga, Murori Material type: Text; Format: print ; Literary form: Not fiction Publication details: Nairobi : Queenex Publishers Ltd, 2010 Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF5386 .K58 2010. Not available: Business, Economics and Law Library Collection: Lost (1). Place hold Add to cart (remove)
	59.	No cover image available Impact of relationship marketing on customer retention in the banking sector in Tanzania : a case of national microfinance bank in Arusha / Paulina Lucas Mpoyola by Mpoyola, Paulina Lucas Material type: Text; Format: print ; Literary form: Not fiction Publication details: Dodoma: The University of Dodoma. 2015 Availability: Items available for reference: Business, Economics and Law Library Collection: Not For Loan (3)Call number: HG1616 .M3M76 2015, ... Add to cart (remove)
	60.	No cover image available The Impact of customer care on customer attraction and retantion in Tanzania : a case study of Barclays bank Dares salaam / Mpenda Yassin Mahanga by Mahanga, Mpenda Yassin Material type: Text; Format: print ; Literary form: Not fiction Publication details: Dodoma: University of Dodoma, 2016 Availability: Items available for reference: Business, Economics and Law Library Collection: Not For Loan (3)Call number: DIS HG 1616 .C87M34 2016, ... Add to cart (remove)

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Your search returned 133 results.