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1.
Microsoft sourcebook for the help desk: techniques and tools for support organization design and management/ Microsoft Corporation by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Washington: Microsoft Press, 1997
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: T 58.64 .M53 1997.

2.
Expanding access to science and technology: the role of information technologies/ Ines Wesley-Tanaskovic, Jacques Tocatlian, and Kenneth H. Roberts [Ed.] by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Tokyo: United Nations University, 1994
Availability: Items available for loan: Education Library Collection (1)Call number: Q 224 .I58 1992. Informatics and Virtual Education Library Collection (1)Call number: Q 224 .E97 1992. Items available for reference: Education Library Collection: Not For Loan (2)Call number: Q 224 .I58 1994, ...

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