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	1.	Microsoft sourcebook for the help desk : techniques and tools for support organization design and management. / Microsoft Corporation. by Microsoft Corporation Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Redmond, Wash. : Microsoft Press, c1997 Other title: Sourcebook for the help desk Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: T 58.64 .M53 1997. Place hold Add to cart (remove)
	2.	Expanding access to science and technology : the role of information technologies : proceedings of the second International Symposium on the Frontiers of Science and Technology held in Kyoto, Japan, 12-14 May 1992 / edited by Ines Wesley-Tanaskovic, Jacques Tocatlian, and Kenneth H. Roberts by International Symposium on the Frontiers of Science and Technology (2nd : 1992 : Kyoto, Japan) Wesley-Tanaskovic, Ines Tocatlian, Jacques Roberts, Kenneth H Material type: Text; Format: print ; Literary form: Not fiction Publication details: Tokyo : United Nations University, 1994 Availability: Items available for loan: Education Library Collection (1)Call number: Q 224 .I58 1992. Informatics and Virtual Education Library Collection (1)Call number: Q224 .I58 1992. Items available for reference: Education Library Collection: Not For Loan (2)Call number: Q 224 .I58 1994, ... Place hold Add to cart (remove)
	3.	Microsoft sourcebook for the help desk : techniques and tools for support organization design and management. by Microsoft Corporation Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Redmond, Wash. : Microsoft Press, c1997 Other title: Sourcebook for the help desk Availability: Items available for reference: Informatics and Virtual Education Library Collection: Not For Loan (1)Call number: T58.64 .M53 1997. Add to cart (remove)

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