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	1.	Lean strategies for product development : achieving breakthrough performance in bringing products to market / Clifford Fiore. by Fiore, Clifford, 1960- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wisconsin ASQ Quality Press, 2003 Online access: Table of contents Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.153 .F4 2003. Place hold Add to cart (remove)
	2.	Customer centered Six Sigma : linking customers, process improvement, and financial results / Earl Naumann and Steven H. Hoisington. by Naumann, Earl, 1946- Hoisington, Steven H, 1953- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQ Quality Press, c2001 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.5 .N327 2001. Place hold Add to cart (remove)
	3.	New product development : strategies for supplier integration / Robert M. Monczka, Robert B. Handfield, Thomas V. Scannell, Gary L. Ragatz and David J. Frayer by Monczka, Robert M. ... [et al.] Monczka, Robert M Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. ASQ Quality Press 2000 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.153 .N475 2000. Place hold Add to cart (remove)
	4.	Online customer care : strategies for call center excellence / by Michael Cusack. by Cusack, Michael, 1955- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQ Quality Press, c1998 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.5 .C83 1998. Place hold Add to cart (remove)

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