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1.
Delivering quality service : balancing customer perceptions and expectations / Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Free Press ; Collier Macmillan, c1990
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Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.5 .Z45 1990.

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2.
Market driven strategy : processes for creating value / George S. Day. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Free Press ; Collier Macmillan, c1990
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Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.13 .D368 1990.

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3.
Building a chain of customers : linking business functions to create the world class company / Richard J. Schonberger. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Collier Macmillan Publishers, 1990
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Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 58.9 .S36 1990.

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4.
Partnerships for profit : structuring and managing strategic alliances / Jordan D. Lewis. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Free Press ; Collier Macmillan, c1990
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD62.47 .L48 1990.

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5.
Competing against time : how time-based competition is reshaping global markets / George Stalk, Jr., Thomas M. Hout. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Free Press ; Collier Macmillan, c1990
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD69.T54 S73 1990.

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6.
Introduction to signals and systems / Edward Kamen. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Macmillan Pub. Co. ; Collier Macmillan Publishers, c1987
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: TK5102.5 .K316 1987.

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7.
Programming and problem solving in Modula-2 / Sanford Leestma, Larry Nyhoff. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Macmillan ; Collier Macmillan, c1989
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: QA76.7 .L45 1989.

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8.
Data and computer communications / William Stallings. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Macmillan Pub. Co. ; Collier Macmillan, c1988
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: TK5105 .S73 1988.

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9.
ISDN : an introduction / William Stallings. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Macmillan ; Collier Macmillan, c1989
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: TK5103.7 .S73 1989.

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10.
Local networks : an introduction / William Stallings. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Macmillan ; Collier Macmillan, c1984
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: TK5105.7 .S78 1984.

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11.
Local networks: An introduction / William Stallings by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Macmillan ; Collier Macmillan, c1987
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: TK5105.7 .S78 1987.

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12.
A few minutes with Andy Rooney / Andrew A. Rooney. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Toronto : New York : Collier Books ; Collier Macmillan Canada ; Maxwell Macmillan International, 1991
Availability: Items available for loan: Humanities and Socal Sciences Library Collection (1)Call number: PN 6162 .R63 1993.

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13.
Introduction to materials science for engineers / James F. Shackelford. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Macmillan ; Collier Macmillan, c1988
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: TA403 .S515 1988.

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14.
Operating systems : design and implementation / Raymond W. Turner. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Macmillan ; Collier-Macmillan, c1986
Availability: No items available.

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15.
Operating systems : design and implementation / Raymond W. Turner. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Macmillan ; Collier-Macmillan, c1986
Availability: Items available for loan: Informatics and Virtual Education Library Collection (2)Call number: QA76.76.O63 T87 1986, ...

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16.
Microprocessor hardware and software concepts / Amin R. Ismail, Victor M. Rooney. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Macmillan ; Collier Macmillan, c1987
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: QA76.5 .I832 1987.

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17.
Network analysis for technology / Curtis D. Johnson. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Macmillan ; Collier Macmillan, c1984
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: T 57.85 .J57 1984.

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18.
Juran on leadership for quality : an executive handbook / J.M. Juran. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Free Press ; Collier Macmillan, c1989
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Availability: Items available for loan: Earth Sciences and Engineering Library Collection (2)Call number: TS156 .J79 1989, ...

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19.
Probability and stochastic processes for engineers / Carl W. Helstrom. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Macmillan ; Collier Macmillan, c1984
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: TA340 .H425 1984.

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20.
Engineering mechanics. Statics and dynamics / R.C. Hibbeler. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Macmillan ; Collier Macmillan, c1983
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: TA350 .H48 1983.

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