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1.
Lean strategies for product development : achieving breakthrough performance in bringing products to market / Clifford Fiore. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wisconsin ASQ Quality Press, 2003
Online access:
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.153 .F4 2003.

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2.
Customer centered Six Sigma : linking customers, process improvement, and financial results / Earl Naumann and Steven H. Hoisington. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQ Quality Press, c2001
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.5 .N327 2001.

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3.
New product development : strategies for supplier integration / Robert M. Monczka, Robert B. Handfield, Thomas V. Scannell, Gary L. Ragatz and David J. Frayer by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. ASQ Quality Press 2000
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.153 .N475 2000.

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4.
Quality : the myth and the magic / Cynthia Lane Westland. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQC Quality Press, c1990
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD58.9 .W47 1990.

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5.
Managing for excellence : a systematic and holistic analysis of the process of quality and productivity improvement / John Stitt by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee : Quality Press, 1990
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 58.9 .S75 1990.

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6.
The change agents' handbook : a survival guide for quality improvement champions / David W. Hutton. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQC Quality Press, 1994
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 58.8 .H88 1994.

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7.
The quality team concept in total quality control / John M. Ryan. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQC Quality Press, 1992
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 62.15 .R93 1992.

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8.
Reengineering the organization : a step-by-step approach to corporate revitalization / Jeffrey N. Lowenthal. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQC Quality Press, c1994
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD58.8 .L69 1994.

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9.
Implementing quality with a customer focus / David N. Griffiths. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : Quality Press , 1990
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 9581 .A2G75 1990.

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10.
Online customer care : strategies for call center excellence / by Michael Cusack. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQ Quality Press, c1998
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.5 .C83 1998.

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11.
ISO 9000 for software developers / Charles H. Schmauch. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQC Quality Press, c1994
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: QA76.76.Q35 S37 1994.

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12.
Quality management handbook / edited by Loren Walsh, Ralph Wurster, Raymond J. Kimber. by Series: Quality and reliability ; 7
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Milwaukee, Wis. : M. Dekker ; ASQC Quality Press, c1986
Online access:
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: TS156 .Q363 1986.

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13.
A quality system for education : using quality and productivity techniques to save our schools / Stanley J. Spanbauer by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQC Quality Press, 1992
Availability: Items available for loan: Education Library Collection (1)Call number: LA 227.4 .S63 1992.

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14.
Measuring customer satisfaction : development and use of questionnaires / Bob E. Hayes by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee: ASQC Quality Press, 1992
Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF 5415.5 .H39 1992.

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15.
Bringing total quality to sales / Cas Welch and Pete Geissler by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee : ASQC Quality Press, 1992
Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF5415.13 .W45 1992.

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16.
Quality engineering statistics / Robert A. Dovich. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQC Quality Press, c1992
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: TS156 .D69 1992.

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17.
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Quantitative methods for quality and productivity improvement / Marilyn K. Hart, Robert F. Hart. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQC Quality Press, c1989
Availability: Items available for loan: Humanities and Socal Sciences Library Collection (1)Call number: TS156 .H34 1989.

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18.
Solving quality and productivity problems : Goodmeasure's guide to corrective action / Jeanine L. L au and Tammy Griffin [Ed.] by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee : ASQC Quality Press, 1988
Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HD62.15 .S56 1988.

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19.
No cover image available
Business process benchmarking : finding and implementing best practices / Robert C. Camp by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee : ASQC Quality Press, 1995
Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HD62.15 .C36 1995.

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20.
Keeping the customer satisfied: a guide to field service / William J. Trimble and Robert W. Duncan by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: The United States of America: ASQC quality press, 1989
Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF5415.5.T74 1989.

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