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	1.	Delivering quality service : balancing customer perceptions and expectations / Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry. by Zeithaml, Valarie A Parasuraman, A Berry, Leonard L, 1942- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : London : Free Press ; Collier Macmillan, c1990 Online access: Contributor biographical information Publisher description Table of contents only Sample text Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.5 .Z45 1990. Place hold Add to cart (remove)
	2.	Marketing research / A. Parasuraman. by Parasuraman, A Material type: Text; Format: print ; Literary form: Not fiction Publication details: Reading, Mass. : Addison-Wesley, c1986 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.2 .P37 1986. Place hold Add to cart (remove)
	3.	Marketing research / A. Parasuraman. by Parasuraman, A Material type: Text; Format: print ; Literary form: Not fiction Publication details: Reading, Mass. : Addison-Wesley, c1986 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.2 .P37 1986. Place hold Add to cart (remove)
	4.	Software assessments, benchmarks, and best practices / Capers Jones. by Jones, Capers Series: Addison-Wesley information technology series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass : Addison Wesley, c2000 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: QA76.76.E93 J66 2000. Place hold Add to cart (remove)
	5.	Proven portals : best practices for planning, designing, and developing enterprise portals / Dan Sullivan. by Sullivan, Dan, 1962- Series: Addison-Wesley information technology series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Addison-Wesley, c2004 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: TK5105.888 .S82 2004. Place hold Add to cart (remove)
	6.	Impossible data warehouse situations : solutions from the experts / Sid Adelman, with contributions from Joyce Bischoff ... [et al.]. by Adelman, Sid Bischoff, Joyce, 1938- Series: Addison-Wesley information technology series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Addison-Wesley, c2003 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: QA76.9.D37 A35 2003. Place hold Add to cart (remove)
	7.	No cover image available Cloud computing framework for resource sharing among Tanzania higher learning institutions/ Bally Omary by Omary, Bally Series: Addison-Wesley information technology series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Dodoma: The University of Dodoma. 2020 Availability: Items available for reference: Informatics and Virtual Education Library Collection: Not For Loan (4)Call number: TK5105.O43 2020, ... Add to cart (remove)

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