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The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers / Reza Soudagar, Vinay Iyer & Volker Hildebrand

By: Contributor(s): Material type: TextTextPublication details: New York : McGraw-Hill, 2012Description: xxvi, 292 p.: ill. ; 24 cmISBN:
  • 978 007178697 3
  • 0 07178697 X
Subject(s): LOC classification:
  • HF5415.335 .S63 2012
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Books Books Business, Economics and Law Library Collection Special Reserve Non-fiction HF5415.335 .S63 2012 (Browse shelf(Opens below)) C.1 Not For Loan 1841273

Includes index

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