The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers / Reza Soudagar, Vinay Iyer & Volker Hildebrand
Material type: TextPublication details: New York : McGraw-Hill, 2012Description: xxvi, 292 p.: ill. ; 24 cmISBN:- 978 007178697 3
- 0 07178697 X
- HF5415.335 .S63 2012
Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Books | Business, Economics and Law Library Collection Special Reserve | Non-fiction | HF5415.335 .S63 2012 (Browse shelf(Opens below)) | C.1 | Not For Loan | 1841273 |
Includes index
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