AMA handbook for customer satisfaction / Alan Dutka.
Material type: TextPublication details: Chicago, Ill. : American Marketing Association ; Lincolnwood, Ill., U.S.A. : NTC Business Books, c1994.Description: viii, 231 p. : ill. ; 24 cmISBN:- 0844234540 :
- 658.8/12 20
- HF5415.3 .D88 1994
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Books | Informatics and Virtual Education Library Collection General Collection | HF5415.3 .D88 1994 (Browse shelf(Opens below)) | Available | 1285 |
At head of title: American Marketing Association.
Includes bibliographical references (p. 219-222) and index.
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