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1.
Microsoft sourcebook for the help desk : techniques and tools for support organization design and management. / Microsoft Corporation. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Redmond, Wash. : Microsoft Press, c1997
Other title:
  • Sourcebook for the help desk
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: T 58.64 .M53 1997.

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2.
Microsoft sourcebook for the help desk : techniques and tools for support organization design and management. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Redmond, Wash. : Microsoft Press, c1997
Other title:
  • Sourcebook for the help desk
Availability: Items available for reference: Informatics and Virtual Education Library Collection: Not For Loan (1)Call number: T58.64 .M53 1997.

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