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	1.	Customer centered Six Sigma : linking customers, process improvement, and financial results / Earl Naumann and Steven H. Hoisington. by Naumann, Earl, 1946- Hoisington, Steven H, 1953- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQ Quality Press, c2001 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.5 .N327 2001. Place hold Add to cart (remove)
	2.	New product development : strategies for supplier integration / Robert M. Monczka, Robert B. Handfield, Thomas V. Scannell, Gary L. Ragatz and David J. Frayer by Monczka, Robert M. ... [et al.] Monczka, Robert M Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. ASQ Quality Press 2000 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.153 .N475 2000. Place hold Add to cart (remove)
	3.	Quality : the myth and the magic / Cynthia Lane Westland. by Westland, Cynthia Lane, 1953- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQC Quality Press, c1990 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD58.9 .W47 1990. Place hold Add to cart (remove)
	4.	The change agents' handbook : a survival guide for quality improvement champions / David W. Hutton. by Hutton, David W, 1947- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQC Quality Press, 1994 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 58.8 .H88 1994. Place hold Add to cart (remove)
	5.	The quality team concept in total quality control / John M. Ryan. by Ryan, John M, 1944- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQC Quality Press, 1992 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 62.15 .R93 1992. Place hold Add to cart (remove)
	6.	Reengineering the organization : a step-by-step approach to corporate revitalization / Jeffrey N. Lowenthal. by Lowenthal, Jeffrey N, 1958- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQC Quality Press, c1994 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD58.8 .L69 1994. Place hold Add to cart (remove)
	7.	Implementing quality with a customer focus / David N. Griffiths. by Griffiths, David N, 1935- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : Quality Press , 1990 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD 9581 .A2G75 1990. Place hold Add to cart (remove)
	8.	Online customer care : strategies for call center excellence / by Michael Cusack. by Cusack, Michael, 1955- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQ Quality Press, c1998 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.5 .C83 1998. Place hold Add to cart (remove)
	9.	ISO 9000 for software developers / Charles H. Schmauch. by Schmauch, Charles H, 1941- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQC Quality Press, c1994 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: QA76.76.Q35 S37 1994. Place hold Add to cart (remove)
	10.	Quality management handbook / edited by Loren Walsh, Ralph Wurster, Raymond J. Kimber. by Walsh, Loren Wurster, Ralph, 1930- Kimber, Raymond J, 1936- Series: Quality and reliability ; 7 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Milwaukee, Wis. : M. Dekker ; ASQC Quality Press, c1986 Online access: Table of contents only Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: TS156 .Q363 1986. Place hold Add to cart (remove)
	11.	A quality system for education : using quality and productivity techniques to save our schools / Stanley J. Spanbauer by Spanbauer, Stanley J Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQC Quality Press, 1992 Availability: Items available for loan: Education Library Collection (1)Call number: LA 227.4 .S63 1992. Place hold Add to cart (remove)
	12.	Quality engineering statistics / Robert A. Dovich. by Dovich, Robert A, 1951- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQC Quality Press, c1992 Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: TS156 .D69 1992. Place hold Add to cart (remove)
	13.	No cover image available Quantitative methods for quality and productivity improvement / Marilyn K. Hart, Robert F. Hart. by Hart, Marilyn K, 1951- Hart, Robert F, 1930- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQC Quality Press, c1989 Availability: Items available for loan: Humanities and Socal Sciences Library Collection (1)Call number: TS156 .H34 1989. Place hold Add to cart (remove)

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