Customer relationship management : (Record no. 1903)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00811cam a2200217 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 3034346 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240722130719.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 951025s1996 njua b 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 95033737 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0134384741 |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF 5415.5 |
| Item number | .A58 1996 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Anton, Jon |
| 9 (RLIN) | 1592 |
| 245 10 - TITLE STATEMENT | |
| Title | Customer relationship management : |
| Remainder of title | making hard decisions with soft numbers / |
| Statement of responsibility, etc | Jon Anton. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Upper Saddle River, New Jersey: |
| Name of publisher, distributor, etc | Prentice Hall, |
| Date of publication, distribution, etc | 1996 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | viii, 183 p. : |
| Other physical details | ill. ; |
| Dimensions | 25 cm |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references (p. 179-181) and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations |
| General subdivision | Management |
| -- | Statistical models. |
| 9 (RLIN) | 1593 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relationship Management |
| General subdivision | Management |
| -- | Case studies. |
| 9 (RLIN) | 1594 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Changing corporate cultures |
| 9 (RLIN) | 110381 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Non-fiction | Business, Economics and Law Library Collection | Business, Economics and Law Library Collection | General Collection | 31/03/2015 | HF 5415.5 .A58 1996 | 585 | 31/03/2015 | C.1 | Books |